A camera report from a drain plumber usually comes as a USB video + a short written note. Most homeowners aren’t sure what they’re looking at. Here’s how to read one, the five things that matter, and the questions worth asking.

Drain Masters Plumbing is a family owned and operated business specialising in drainage services using the latest drain cleaning and CCTV inspection technology. Our drain plumbers service all of Brisbane, The Gold Coast and Tweed Heads region south to Byron Bay. Our 5-star reputation is built on high quality workmanship at affordable rates.
✔ Tweed Heads Drainage ✔ Byron Bay Drainage ✔ Gold Coast Drainage ✔ Brisbane Drainage

Gold Coast blocked stormwater drains can cause serious flooding and damage. With the latest equipment our drain plumbers will have it clear and flowing in no time. Stormwater drains perform a vital function, but when they go wrong the situation is not only messy – it can cause a flood right there at your home or premises! Ordinary drain cleaning remedies and tools may not work with stormwater drains, so you may need our CCTV technology and other specialised gear and know-how to protect your property and health.

There’s no question a blocked sewer is a nasty experience. You don’t need to worry when Drain Masters Plumbing is on the case with our vast experience and guaranteed workmanship. Sewer drain cleaning services are important to keep the sewer system functioning properly and to prevent blockages and backups, which can lead to unpleasant odours, damage to property, and potential health hazards. Our sewer drain cleaning professionals use a variety of tools and techniques to remove debris, grease, and other substances that can block or obstruct sewer drains.
A blocked sink drain isn’t just one of Gold Coast’s most common plumbing problems – it’s one that can strike when you least expect it. Is your sink slow to drain, completely blocked or leaking drain water and muck? Don’t wait until it gets worse! At Drain Masters Plumbing, we have the tools and expertise to make light work of a tricky problem to get your sink drain operating as it should – cleaning sink drains in Brisbane, the Gold Coast and Tweed Heads wide with fast quotes and fixed pricing.

Drain Masters Plumbing offers expert stormwater drainage solutions tailored for Brisbane, the Gold Coast and Tweed Heads regions. With extensive experience in the design and installation of stormwater systems, we ensure your drainage operates efficiently to prevent flooding and water damage. Using advanced technology, our drain plumbers provide highly effective solutions, addressing common issues like water pooling and overflowing drains. Committed to customer satisfaction, Drain Masters Plumbing is the trusted choice for reliable stormwater drainage solutions.
When your toilet is blocked, the most important seat in the house is obviously useless and potentially very messy. Backed up or spilled sewage, however, is nothing short of a plumbing emergency due to the health and bacterial hazards. So if the plunger won’t fix it, get professional help straight away to dodge clean-up bills, damage – and perhaps even worse. We understand the urgency of blocked toilets in Brisbane, the Gold Coast and Tweed Heads, providing a prompt service you can rely on. Stubborn blocked toilets have met their match, our plumbers are the specialists to clear your drains with ease.

What has blocked your drains? We use the latest in CCTV drain cameras to inspect and recommend the right repairs for blocked drains so they’re fixed efficiently and affordably. A blocked drain can cause significant inconvenience and potential property damage. Using advanced drain camera inspections in Brisbane, the Gold Coast, Tweed Heads, and Byron Bay, hidden blockages and structural issues within your pipes are quickly identified and addressed. Professional intervention ensures precise diagnosis and effective solutions, preventing costly repairs and maintaining your plumbing system’s health.
We are the specialists in unblocking drains in Brisbane, Gold Coast & Tweed Heads wide and beyond to Byron Bay. Whether you need to clear a sink drain, fix an overflowing blocked toilet or need help with blocked stormwater drains our local plumbers in Brisbane, Gold Coast, Tweed Heads and Byron Bay can be at your home in a flash and fix your plumbing issues with guaranteed workmanship. Get in touch today!






A selection of residential, commercial and specialty drainage work we’ve completed across Tweed Heads, the Northern Rivers, the Gold Coast and Brisbane.
Holiday park stormwater12 metre concrete stormwater pipe matted with tree roots at a Tweed Heads holiday park. Hydrojet cut the roots, hand-pulled the heavy ones. Downstream re-engineering next.Read the case study →
Council-side blocked sewerThird call-out to the same property. CCTV located the fault past the property boundary. Report + video report let the owner escalate to council for reimbursement.Read the case study →
Hillside subsoil drainageRiver of water tracking through the foundations of a hillside home. External perimeter drainage: waterproof, tunnel core, geofabric, Aggie pipe, 20mm blue metal around the whole property.Read the case study →
Collapsed 90mm stormwaterThe CCTV showed the original 90mm PVC had compressed and collapsed under the driveway. Full stormwater upgrade, earth-mover reshape, extended to the kerb.Read the case study →
Retaining wall waterproofingHillside home with moisture tracking through a retaining wall. Excavated, waterproofed, installed tunnel core, geofabric, Aggie pipe and 20mm blue metal around to the stormwater line.Read the case study →
No-dig sewer relineBlocked sewer with roots grown in through the terracotta joins. No digger access. Hydrojet root-cutter, then polyurethane sleeve reline through the existing pipe.Read the case study →
Hydrojet + CCTVRecurring blockage from years of silt build-up. 5,000 psi hydrojet strip, then CCTV confirmed the pipe was structurally sound. No root ingress.Read the case study →
Pan collar repairToilet that kept blocking regardless of what the customer flushed. Traced to a 60mm horizontal offset pan collar catching paper every flush. Replaced the collar, blockages stopped.Read the case study →
Chapel Hill sewer repairCouncil sent the owner to our side. Tree roots coming through an old break the previous tree had caused. Clearing, quoting the repair, Form 4 to QBCC.Read the case study →
Urban Utilities contractUrban Utilities engaged us to CCTV investigate what was blocking one of their pumps. Residential, commercial, utility — same equipment, different reporting standard.Read the case study →
Commercial food courtFour to five Asian cuisine kitchens sharing a main drain, built up with fat deposits. After-hours hydrojet across every branch, CCTV confirmed clear before trading.Read the case study →
Matty’s own placeWhen Matty bought his own place three years ago he rebuilt the whole backyard: retaining wall, waterproofing, Aggie drainage, new stormwater to the street. Same spec as our customer installs.Read the case study →
At some stage everyone experiences a plumbing emergency. When they do, you can count on us to provide guidance over the phone before our licensed experts attend and resolve the problem, big or small.
Unlike some other Brisbane, Tweed Heads and Gold Coast plumbing companies, we don’t take shortcuts. With the latest technology and tools to diagnose and quickly resolve your plumbing problems rely on Drain Masters Plumbing to ensure your emergency drain plumbing issues are fixed right the first time.
Drain Masters Plumbing is a family owned and operated business servicing all of Brisbane, the Gold Coast and Tweed Heads region with high quality workmanship at affordable rates. Based in Kingscliff, NSW and Ashgrove, QLD we go above and beyond to ensure all our customers are well looked after. Our prices are reasonable, we arrive on time, and will leave the site clean and sanitised.
Whether you need help with leaking gutter repairs, cleaning blocked drains or another plumbing problem, we are here for you. Call on our emergency drain plumbers, 24 hours a day, 7 days a week. Why not get in touch for a quote today!
Drain Masters Plumbing are the true specialists in cleaning blocked drains in Brisbane, Gold Coast and Tweed Heads. As proven and trusted experts in sewer and stormwater drain cleaning across the three regions, we use the latest technological advancements and a constantly evolving array of techniques and tools to locate and identify a blockage or damage and repair it in a flash. With a radio frequency locator Drain Masters can pinpoint hidden blockages before making a repair. Our drain inspection camera system provides a high definition image of the issue and high pressure water jetter blasts through even the toughest blockages.
Do you have a blocked stormwater drain or sewer backing up? You can rely on a lasting solution for Brisbane, Gold Coast or Tweed Heads blocked drain cleaning at an affordable rate. Blocked drains are no match for us, get yours fixed today!
Blocked drains are commonplace, with many problems caused by the build-up of sediment and grease, or by loose items like hair. However, the most severe damage is caused by tree roots, which is a problem that is both difficult and costly to fix. Blocked drains can also cause serious damage to property through water damage.
No matter what the drainage problem is, we can fix, clean, repair or install it anywhere across Brisbane, the Gold Coast and Tweed Heads regions. For professional blocked drain and stormwater drainage solutions, call Drain Masters! We’ll attend to your property immediately and implement the correct check and a permanent solution – no matter what it is.

While you need a licensed drain plumber for just about every plumbing job, there’s nothing stopping you from grabbing a plunger or boiling the kettle before dialling Gold Coast’s Drain Masters. If you’re looking at a bit of DIY drain unblocking, you might also like to try:
But when that blockage just won’t budge, don’t worry for a second longer – and give us a call day or night. We’ve seen every type of blockage to every type of drain with every level of complexity and size – and we have the skills, experience and all the specialist tools & technology to budge that blockage for an affordable price.
We carry professional-grade plungers, augers, cleaning products and tools – and then highly specialised and advanced equipment including:
Drain inspection camera: As technology evolves, a plumber’s ability to detect hidden or hard-to-reach blockages has skyrocketed thanks to sophisticated CCTV drain cameras. Without a camera’s high definition capabilities and radiofrequency locator, discovering and implementing the cause and remedy can sometimes be impossible – and involve damaging and expensive excavation.
High pressure water jetter: When our other standard and advanced drain-clearing technology and techniques have failed, we can pull out the big guns! Our specialised and expensive hydro jet equipment can blast away blockages in any drain, pipe or sewer with a high-pressure blast of water – and it’s cost-effective, safe and eco-friendly.

We’ve helped thousands of Brisbane, Gold Coast & Tweed Heads locals just like you with all their plumbing needs. What did they have to say about Drain Masters Plumbing? Read some of our many five-star reviews to find out!
It may have been brewing for a long time, but you’ll notice the signs of a blocked drain when you see, hear or smell them! By staying vigilant, you may get lucky and catch a looming drain problem before it becomes an expensive, messy, damaging and potentially unsafe and unhealthy plumbing nightmare.
Have you noticed:

Blocked drains are a headache for households right across Brisbane, the Gold Coast and Tweed Heads, and they’re almost always caused by the same everyday culprits. Over the years, our plumbers at Drain Masters Plumbing have cleared thousands of blockages, and these are the problems we run into most often:
You can’t stop every blockage, but a few good habits make a big difference:
If you’ve noticed your drains backing up or water draining slower than usual in Brisbane, the Gold Coast, Tweed Heads or nearby suburbs, give Drain Masters Plumbing a call. Our team knows the area, arrives fast, and delivers blocked drain solutions that last.

Our blog aims to share everything that concerns drain plumbing in Brisbane, Gold Coast & Tweed Heads wide. We provide plumbing tips for homes and businesses. Got questions? Do not hesitate to get in touch and we will assist you!
A camera report from a drain plumber usually comes as a USB video + a short written note. Most homeowners aren’t sure what they’re looking at. Here’s how to read one, the five things that matter, and the questions worth asking.
$480 flat for the first hour on a blocked drain. People reasonably ask what that covers and what it doesn’t. Here’s a plain breakdown of what’s included, what isn’t, and why the all-inclusive price exists.
Pipe reline is marketed as the modern fix for any sewer problem. Dig and replace is the old-school option that some plumbers still default to. Both are valid. Here’s how we decide which is actually right for your job.
Blocked drains, stormwater failures and the odd star picket. After a year of drainage work across Tweed Heads, Banora Point, Chinderah and the Northern Rivers, the same patterns keep showing up. Here’s what we see most often and what to do about it.
Historical case study. A Chapel Hill homeowner had a recurring blocked sewer. Council investigated a year earlier and sent them to the property-side responsibility. We cleared the blockage, found an old tree-root-caused break still letting new roots in. Quoting the repair and submitting Form 4 to council. Also located an old irrigation leak that was unrelated.
Historical case study. A commercial block was changing occupancies and needed the main stormwater lines cleared. The lines were packed with industrial debris: bolts, nuts, rust, oils. Could not legally flush to the main stormwater, so hydro-excavation crew sucked the debris as we cleared it. Two to three days of work.
Dear Customer,
At Drain Masters Plumbing, we know that when you call a plumber, you want someone you can trust to turn up, find the problem and get it sorted properly.
From your first call through to completing the job, our team is committed to providing clear communication, reliable service and quality workmanship. We take the time to properly diagnose plumbing and drainage problems, explain your options and recommend a solution that is right for your property – not simply the quickest fix.
As drainage specialists, we use professional equipment and proven methods to tackle everything from blocked drains and sewer problems to stormwater drainage and difficult-to-locate underground issues. Most importantly, we take pride in doing the job properly and leaving your property clean and tidy when we’re finished.
With drain plumbers dispatched from two locations, you can expect fast response times for your drainage problems across a wide service area. Based in Kingscliff, NSW, Drain Masters Plumbing Tweed Heads services the norther rivers region of NSW from Tweed to Byron Bay and the southern Gold Coast. Drain Masters Plumbing Brisbane provides a fast response for the Northside and Southside of Brisbane as well as the northern Gold Coast. Our prices are reasonable, we arrive on time, and will leave the site clean and sanitised.
Our reputation has been built one job at a time, and we’re incredibly grateful to the customers who continue to recommend Drain Masters Plumbing.
Thank you for trusting Drain Masters Plumbing.
Matty & the Drain Masters Plumbing team
We tailor our approach based on the severity and cause of the blockage.