Drain Masters Plumbing is locally owned by Matthew Baring-Gould, a Kingscliff-based drainage plumber servicing Tweed Heads for 4 years. NSW licence 383340C, QLD licence 15036450, ABN 74 605 392 348. 173 five-star Google reviews.
We specialise in cleaning blocked drains using CCTV drain camera inspections on every job. Experts in sewer and stormwater blocked drain cleaning Tweed Heads wide. Our high pressure drain jetters clear blockages efficiently to get your drains flowing again.
Same-day service if we’re not booked out, next day if we are. $480 for the first hour on a standard blocked drain (includes hydrojet clearing, CCTV camera diagnosis and call-out). $380 per hour after that in 15-minute increments. Most jobs finish inside the first hour.
Stormwater drains play a critical role, but when they fail, it can lead to a chaotic and potentially flood-prone situation at your property. Ordinary drain clearing methods might not be effective for stormwater drains. That’s why our specialised CCTV drain camera technology and advanced tools are essential to safeguard your property and health.
Tweed Heads Sewer Blockages Cleared
Maintaining a clean sewer system is vital to prevent blockages and backups, which can cause unpleasant odours, property damage, and health risks. Our expert team in Tweed Heads employs various techniques and equipment to efficiently remove debris, grease, and other obstructions from your sewer drains.
Unclogging Blocked Toilets in Tweed Heads
A blocked toilet is not only inconvenient but can also create a messy and hazardous situation. Backed-up sewage poses serious health risks. If a plunger doesn’t do the trick, professional intervention is necessary to unblock toilets and avoid extensive clean-up costs and potential damage.
Fixing Blocked Sink Drains Tweed Heads Wide
Blocked sink drains are a common issue in Tweed Heads, often occurring unexpectedly. Leaking drain water and accumulated muck can cause property damage and even burst pipes. At Drain Masters, our specialised tools and expertise ensure that we can unblock your sink drain swiftly and effectively.
Cleaning Blocked Downpipes in Tweed Heads
Don’t overlook the importance of your downpipes. When clogged, stormwater can overflow, potentially seeping into your ceilings, walls, and even damaging the foundation of your property. Ensure your downpipes are clean and functional with our professional cleaning services, preventing any water-related issues.
Comprehensive Drain Inspections in Tweed Heads
Persistent drainage issues can disrupt your daily life. Drain camera inspections offer a non-invasive method to locate and diagnose hidden blockages or structural problems within your pipes. Professional inspections ensure accurate solutions, preventing further damage and costly repairs while keeping your plumbing system in top shape.
Drain Masters Plumbing Reviews
We’ve helped thousands of Tweed Heads locals just like you with all their plumbing needs. What did they have to say about Drain Masters Plumbing? Read some of our many five-star reviews to find out!
★★★★★
Matty came up with a simple and affordable solution to stop my home gym flooding every time it rained. I can’t thank Matty, Ned and Elliot enough for their work on this project.
-Nicholas Schloss-
★★★★★
The Drain Masters team are excellent. Really knowledgeable, easy to work with, and genuinely good people. I highly recommend them.
-Jamie Scarra-
★★★★★
Highly recommend Matty team as he helped me solve storm drainage problems due to the existing submerged drains.
Blocked drains in Tweed Heads come from a handful of causes we see week in, week out. Tree roots growing through cracked terracotta joins on the older streets. Sand ingress in the tidal, low-lying pockets close to the coast. Kitchen grease that never got flushed with hot water. Correct diagnosis on camera before we start work is what stops the same drain blocking again in six months.
Why blocked drains happen in Tweed Heads (in Matty’s words)
Tweed Heads has two halves as far as drains go. Older streets have terracotta pipe. Newer estates are PVC. That single fact drives most of what we see. The top three causes locally:
Tree roots through cracked terracotta joins. On the older streets the terracotta cracks at the joins and roots find their way in. Around here the worst offenders are Moreton Bay figs, umbrella trees and golden canes around pools.
Sand ingress in low-lying tidal properties. Anywhere close to the tidal flats or the sandy low-lying pockets, sand builds up in the lines. This is specific to the Tweed geography. You don’t get it inland.
Kitchen grease that never got flushed. People pour fat down the sink and don’t chase it with hot water. Over months the grease builds a wall inside the line.
Busiest windows for blockages. Summer storm season (big afternoon storms shift soil around drainage infrastructure). Holiday season (holiday homes and short-stays block more than any other property type, because renters put whatever they want down the drain and caretakers don’t clean the pipe between tenants).
How we work every blocked drain job
You call. We ask stormwater or sewer, and quote the $480 first-hour price on the phone.
On site, we hydrojet the blockage clear at roughly 5,000 psi.
CCTV camera goes down. We diagnose exactly what caused the blockage.
You stand next to the screen. We walk you through what you’re looking at.
Second hydrojet pass to clean the line properly, not just clear the blockage.
Written invoice on site.
The hydrojetter we run is a specialised machine at roughly 5,000 psi with swappable nozzles for tree roots, sand and grease. It is NOT the Kärcher pressure cleaner from Bunnings with the little whip hose. That gear is fine for a small bathroom waste. Useless for tree roots or a proper blockage. If a plumber is quoting you a “drain clean” and turning up with a Bunnings pressure washer, that’s not what you’re paying for here.
Blocked drains will cause serious damage to property through water damage. Be aware of the tell-tale signs of a blockage, including foul odours, or slow, or no drainage of water in showers, toilets, baths, and sinks.
Retaining wall waterproofing and Aggie subsoil drainage
For a professional blocked drain solution in Tweed Heads, call Drain Masters Plumbing, the professional plumbers, to attend your property immediately and correctly check and correct the problem.
Straight answers to the questions we get on the phone every day.
How fast can you get here?
Generally within the day. If we’re already booked out, next day.
How much will it cost?
$480 for the first hour, includes hydrojet clearing, CCTV camera diagnosis and call-out. Most jobs finish inside the first hour. After that we bill $380 an hour in 15-minute increments.
Do you charge a call-out fee?
No separate call-out fee. It’s included in the $480 first-hour price.
What if the job is bigger than the quote?
Most drain jobs run one to three hours. If it’s going to run longer, we stop and tell you before continuing.
Will it stay fixed, or will it block again?
For sand or light root ingress, generally yes. Tree roots grow back through cracked joins. We’ll show you on camera what shape the pipe is in and give you the honest call: clear-only, reline, or replace.
Can you clear it without digging up my yard?
Yes. Pipe relining installs a polyurethane sleeve through the existing pipe, no excavation needed. Best when the pipe runs under a concrete driveway, a slab or the house itself.
Do you cover Kingscliff, Cabarita and Pottsville?
Yes. Preferred service corridor is Tweed Heads down to Byron Bay and up to the Gold Coast. Kingscliff is home base.
Do you do commercial as well as residential?
Yes. Commercial drainage is a specialty. Body corporates, retail, holiday-let managers and real estate agencies.
Great experience with Drain Masters, responded promptly to fix up our leak for a good price. Would recommend to anyone needing plumbing help to give them a call or text.
Lily G
1790116871
Matty delivered outstanding service. He is punctual, clear in communication, and genuinely solution‑focused. He worked an 11‑hour day without a break and completed 33 m of stormwater piping, excavation, and ground levelling (with excavator Ian) all in one day to a very high standard. All logistics, including materials delivery and skip‑bin drop‑off/pick‑up, were organised seamlessly. The scope of work was significant and the outcome is satisfactory. Matty demonstrated exceptional workmanship, reliability and takes pride in delivering excellent results.
Dominic Stosur
1789954510
We recently had Matty complete a drainage job at our place in Tweed Heads, From the get go everything was a breeze. Communication was excellent throughout the whole process from quoting to completing the job. I would highly recommend Matt for any plumbing/drainage issues. Thanks again
Christian Dujmovic
1789611483
Thorough job, got drainage flowing cleanly and camera down drain showed it’s now clean and clear all the way to the main council sewer line
Max De Juan
1787048395
Same day book and fix! Great!
Bryce Stuart
1785915118
Matty, did a fabulous job with some laundry plumbing for us. Quality of his work was first class and he even took the time to check the rest of our wet areas for us.
He is extremely friendly, easy to talk to and explained clearly everything that he had done all at an extremely competitive price
We’d definitely use Matt again for any of our plumbing work. We’re new to the area and it’s great to be able to lock in our regular plumber.
Lachlan Ferris
1785284493
Fast response to our query (blocked drain). Excellent communication. Arrived on time. Quickly setup and got the job done. Easy to deal with. No drama. Highly recommend for Tweed/Kingscliff. Thanks Matty you're a legend.
Annette Dobson
1782200969
Excellent job replacing a downpipe that had rusted out. Prompt, efficient and great communication from beginning to end. Highly recommend Matty for all plumbing needs in Tweed Heads/Kingscliff area.
James Board
1781065072
Matty and Happy came over this week to sort out the drainage in my backyard. Not only did they do an awesome job, but they also went above and beyond and tidied up loads of extra things, such as a drain pipe that I didn't even request fixing, and adding a little bit of extra strip drain on the house because they thought it would make the job more effective. I think Matty does great work for great value, and I'd highly recommend.
Stephen Okeefe
1779953149
Good service provided Efficient and timely I have already referred Matty to another service provider. Stephen